Ping the central registry server to check for packet loss or high latency.
: Open your eID Viewer and navigate to the "Certificates" tab. If they appear as "Revoked," you may need to visit your local municipality or city hall to reactivate them. 3. Clear Browser and System Conflicts The eID Viewer cannot read my eID. What should I do?
Open the eID Viewer application to see if the card certificates are recognized locally. If the Viewer can read the card but the browser cannot, the issue is likely with the browser plugin. error r225 eid updated
: The modem cannot authenticate with the network, often after a payment or update. Common Causes Account Sync
Your web browser is trying to use an old authentication certificate from your previous card session instead of pulling the updated tokens from the new card. Ping the central registry server to check for
Corrupted system cache can cause error R225.
Only do this if all else fails. Back up your data first. Open the eID Viewer application to see if
On a Windows machine, press Windows Key + X and select Device Manager . Expand the Smart card readers menu to verify your connected hardware is listed without warning icons. Step 2: Clear Browser Cryptographic Caches
Simply closing the app might not be enough. Log out completely, exit the app, and log back in to force the system to fetch the updated EID records. 3. Verify Your EID Status
If you just updated your operating system, browser, or received a newly issued national eID card, this guide covers why this error occurs and provides clear, actionable steps to resolve it. Understanding Error R225
Before diving into device-specific fixes, it's worth starting with a universal, first-line troubleshooting approach that can resolve many transient issues.
