have confirmed that downloading the absolute latest version of the Client Tool from the Kyocera website resolves the "supported devices not available" error. Quick Scan Utility : As an alternative, try installing Kyocera Quick Scan

✔ Download Windows 8.1 driver from Kyocera. ✔ Install using Windows 8.1 Compatibility + Admin mode. ✔ Use Kyocera Control Center or Naps2 for scanning. ✔ If needed, add legacy hardware manually in Device Manager.

Windows 10 loses the scanner’s "WIA Event" registration. You can manually force it.

To fix scanner driver issues for the on Windows 10, the most effective solution is to perform a clean reinstallation of the specific TWAIN/WIA driver rather than using the generic Windows print driver. 1. Download and Install the Correct Driver

Right-click the Windows Start menu and select .

Do not rely on Windows Update to find the scanner driver. You must download the official, specific software suite from Kyocera.

A free, open-source scanning tool. Go to NAPS2 settings, create a profile, choose the TWAIN driver option, and select your configured Kyocera driver. This tool often bypasses native Windows connection bugs. 5. Re-register the Windows Image Acquisition (WIA) Service

This method bypasses the automated installer that causes conflicts, giving you full control.

Set your preferred default file format (PDF, JPEG) and destination folder. Step 5: Restart Windows Image Acquisition (WIA) Service