Report A Login Issue Home Page Facebook Page

Certain ad-blockers, privacy extensions, or script-blockers can inadvertently block the essential JavaScript elements required for the Facebook home page to authenticate your identity.

Take a clear screenshot of the error message on your screen. Note the exact text of the error code if one is displayed.

To understand the gravity of a login issue, one must first understand the various forms it takes. A login failure is rarely a monolithic problem; rather, it is a category of errors that stem from distinct root causes. report a login issue home page facebook

Navigate directly to the public Facebook Report a Login Issue Form. (Note: You do not need to be logged in to access this URL).

Clearly explain the steps you took leading up to the error. Step-by-Step Instructions to File a Report To understand the gravity of a login issue,

Your account email or mobile number, your full legal name, and your ID if requested.

If you are currently trying to fix your account, let me know you see on the screen or what happens right after you click the login button so we can pinpoint the exact form you need. Share public link (Note: You do not need to be logged in to access this URL)

Use the ://facebook.com page to search for your account by email or phone number.

State exactly what happens when you attempt to log in. (e.g., "I enter my correct password on the facebook.com home page, but the page refreshes back to the login screen without an error code." )

Explain what you expected to happen and what actually happened instead. Visual Evidence: Screenshot

Enter the email address or mobile phone number associated with your account.